betpar Privacy Policy

Introduction & Scope

betpar ("we", "us", "our", or "the Platform") is committed to protecting the privacy and personal data of all individuals who use our online gaming and betting services accessible at betpar.one (the "Platform"). This Privacy Policy is issued by betpar in its capacity as data controller for the personal information described herein.

This Privacy Policy applies to all personal data collected, processed, stored, and transmitted by betpar in connection with your registration, access to, and use of any Service on the betpar Platform — including but not limited to sports betting on PSL cricket and international events, live casino, slot games, crash games, card games, and all associated payment, bonus, and account management activities.

This Policy should be read alongside betpar's Terms & Conditions and Responsible Gaming Policy, both of which are published on betpar.one. In the event of any conflict between this Privacy Policy and the Terms & Conditions in relation to data protection matters, this Privacy Policy shall prevail.

By creating a betpar Account or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection, use, and processing of your personal data as described herein. If you do not agree with any aspect of this Privacy Policy, you should cease using the betpar Platform and may request Account closure.

Categories of Personal Data We Collect

betpar collects personal data in the following categories, depending on how you interact with the Platform:

2.1 Identity & Registration Data

• Full legal name as it appears on official government identification documents
• Date of birth (used to verify that you meet the minimum age requirement of 21 years)
• Gender (where provided during registration)
• Pakistani CNIC (Computerised National Identity Card) number or equivalent government-issued identification number, collected during KYC verification
• Nationality and country of residence
• Copy of government-issued photographic identity document (CNIC, passport, or driving licence) submitted during KYC

2.2 Contact & Communication Data

• Email address used for Account registration and communications
• Pakistani mobile telephone number (e.g., Jazz, Zong, Ufone, or Telenor number)
• Residential address including city (e.g., Karachi, Lahore, Islamabad, Faisalabad, Multan, Rawalpindi) and postal code
• Records of all communications between you and betpar's support team, including live chat transcripts and support emails

2.3 Financial & Payment Data

• JazzCash account identifiers and transaction references
• EasyPaisa account identifiers and transaction references
• HBL, UBL, Meezan Bank, or other Pakistani bank account details used for transfers
• Visa or Mastercard partial card numbers (betpar does not store full card numbers)
• Transaction history, including deposit amounts, dates, withdrawal requests, and payment method used
• Source of funds documentation (where requested under AML compliance obligations)

2.4 Gaming & Betting Activity Data

• Full history of bets placed across all betpar sportsbook markets (including PSL cricket, international cricket, football, UFC, and other sports)
• Casino game history, including game title, stake, outcome, and session duration for all betpar casino, live dealer, slot, crash game, and card game sessions
• Active and expired bonus claims, wagering progress, and promotion history
• Responsible gaming settings configured on your Account, including any active deposit limits, cooling-off periods, or self-exclusion

2.5 Technical & Device Data

• IP address and approximate geolocation derived from IP address
• Device type, operating system, browser type and version
• Session start and end times, session duration, and in-session navigation data
• Unique device identifiers where applicable

How We Collect Your Personal Data

betpar collects personal data through the following channels and mechanisms:

• Direct provision during registration: When you create a betpar Account, you provide identity, contact, and payment information directly through the registration form on betpar.one.
• KYC document submissions: When betpar requests identity verification documents (CNIC, proof of address, payment method proof), you submit these directly to betpar's KYC processing team via the Account verification portal.
• Transaction activity: When you deposit or withdraw funds through JazzCash, EasyPaisa, or bank transfer, transaction data is received from the relevant payment processor and recorded against your betpar Account.
• Automated technical collection: betpar's Platform automatically collects technical and device data — including IP address, device type, browser, and session information — through standard web server logs and cookies when you access betpar.one.
• Customer support interactions: When you contact betpar via live chat or email, the content of those communications is recorded and stored against your Account record.
• Third-party identity verification services: betpar may use third-party identity verification providers to cross-check the accuracy of KYC documentation submitted by Pakistani players.

Legal Basis for Processing Personal Data

betpar processes your personal data on the following legal bases, each of which applies to different categories of processing activity:

• Performance of a contract: The majority of betpar's data processing — including operating your Account, processing deposits and withdrawals, and delivering gaming services — is necessary for the performance of the contract between betpar and you as a registered Player.
• Legal obligation: betpar is required by its gaming licence obligations to conduct KYC verification, implement AML controls, maintain financial records, and report certain activities to regulatory authorities. Processing for these purposes is necessary for compliance with legal obligations applicable to betpar.
• Legitimate interests: betpar processes certain data — including technical session data, fraud detection signals, and betting pattern analysis — on the basis of its legitimate interests in preventing fraud, detecting problem gambling behaviour, and maintaining the security and integrity of the Platform.
• Consent: Where betpar sends marketing communications — including promotional emails, bonus offers, and new game announcements — by electronic means, this processing is based on your freely given, informed, and specific consent. You may withdraw this consent at any time through your Account settings or by contacting betpar support.

How betpar Uses Your Personal Data

betpar uses the personal data collected in the following ways:

5.1 Account Management & Service Delivery

Your identity and contact data are used to create, maintain, and manage your betpar Account, authenticate your identity during login, process deposits and withdrawals in PKR, deliver gaming services, apply bonus credits and track wagering requirements, and communicate Account-related information to you via your registered email address and, where applicable, your Pakistani mobile number.

5.2 Regulatory Compliance — KYC & AML

betpar is obligated under its gaming licence and applicable anti-money laundering regulations to verify the identity of all players prior to processing withdrawals and to monitor transaction patterns for signs of financial crime. Your identity documents, financial transaction data, and gaming activity data are used for this purpose. betpar may be required to report suspicious activity to relevant regulatory authorities without notifying the individual concerned.

5.3 Responsible Gaming Monitoring

betpar uses your gaming activity data — including betting frequency, session duration, deposit velocity, and loss patterns — to identify signs of potentially problematic gambling behaviour. Where betpar's responsible gaming monitoring systems flag a concern, betpar may contact you proactively, apply Account interventions, or refer the matter to betpar's responsible gaming team for review. This processing is in your direct interest and forms part of betpar's licensing obligations.

5.4 Platform Security & Fraud Prevention

Technical and device data — including IP addresses, device fingerprints, and login patterns — are used by betpar to detect and prevent fraudulent activity, including the creation of multiple Accounts, unauthorised Account access, bonus abuse, and automated bot activity. betpar reserves the right to suspend or close Accounts where fraud detection systems identify high-risk activity pending investigation.

5.5 Product Improvement & Analytics

Aggregated and anonymised gaming activity data is used to analyse betpar's product performance, identify popular games and features among Pakistani players, optimise the Platform's mobile performance, and develop new features and game types responsive to player demand. This processing does not involve the use of individually identifiable personal data for analytical purposes.

Data Sharing & Disclosure to Third Parties

betpar does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. Your personal data may be shared with third parties only in the following limited and controlled circumstances:

6.1 Payment Processors

betpar shares necessary financial transaction data with JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa/Mastercard, and other payment processors solely for the purpose of processing your deposits and withdrawals. The data shared is limited to what is strictly necessary to process the specific transaction and is governed by betpar's contractual agreements with each payment processor.

6.2 Identity Verification Providers

betpar engages third-party identity verification service providers to assist in processing and authenticating KYC documents. These providers process your identity data under strict contractual obligations and are prohibited from using it for any purpose other than identity verification on betpar's behalf.

6.3 Game Software Providers

betpar's platform integrates gaming software from third-party certified studios and live casino providers. These providers may receive technical session data (such as anonymised player identifiers and game session parameters) for the purpose of delivering game content, but do not receive your full personal identity data unless this is strictly necessary for the provision of their specific service.

6.4 Regulatory Authorities

betpar may be legally required to disclose player personal data — including identity information, financial transaction records, and gaming activity — to regulatory bodies, gaming authorities, financial intelligence units, or law enforcement agencies where required by betpar's licensing conditions or applicable law. betpar will comply with all valid legal requests for data disclosure and will notify affected Players of such disclosures where legally permitted to do so.

6.5 Professional Advisers

betpar may share limited personal data with its legal advisers, auditors, accountants, or other professional service providers where disclosure is necessary for the provision of those professional services. All such advisers are bound by strict confidentiality obligations.

International Data Transfers

betpar operates as an international online gaming platform and, as such, your personal data may be transferred to, stored in, or processed in countries other than Pakistan. These transfers may include transfers to countries where betpar's data processing infrastructure, cloud hosting services, or third-party game providers are located.

Where betpar transfers your personal data outside of your country of residence, betpar takes appropriate contractual and technical measures to ensure that your data receives a level of protection equivalent to that which it receives in its country of origin. These measures may include the use of standard contractual clauses, data processing agreements with transfer safeguards, and privacy impact assessments where required.

By creating a betpar Account and accepting this Privacy Policy, Pakistani players consent to the transfer of their personal data to the countries in which betpar and its approved service providers operate, subject to the safeguards described in this Section.

Data Retention

betpar retains your personal data for as long as is necessary to fulfil the purposes for which it was collected — including operational, regulatory, and legal purposes — and in accordance with the retention periods set out in the table in Section 2 of this Policy. The following principles guide betpar's data retention practices:

• Active Accounts: Personal data associated with active betpar Accounts is retained for the duration of the Account's activity and for a minimum period of 5 years following Account closure, in accordance with betpar's gaming licence obligations.
• Financial transaction records: Records of financial transactions — including deposits and withdrawals via JazzCash, EasyPaisa, and bank transfers — are retained for a minimum period of 7 years following the transaction date, in compliance with anti-money laundering record-keeping obligations.
• Technical logs: Server logs, IP records, and session data are retained for a period of 13 months from the date of collection, after which they are automatically deleted or anonymised.
• Marketing preferences: Data held solely on the basis of your marketing consent is deleted or suppressed promptly upon withdrawal of that consent, subject to any overriding legal obligation to retain it.

Upon the expiry of the applicable retention period, betpar will securely delete or anonymise your personal data such that it can no longer be associated with you as an individual.

Cookies & Similar Tracking Technologies

betpar uses cookies and similar web technologies on betpar.one to enable certain Platform functions, improve your user experience, and collect analytical data about Platform usage. The following categories of cookies are used by betpar:

9.1 Strictly Necessary Cookies

These cookies are essential for the operation of betpar.one and cannot be disabled. They include cookies used to maintain your logged-in session, remember your bet slip contents, and ensure the security of your betpar login session. These cookies do not collect information that could be used for marketing purposes.

9.2 Performance & Analytics Cookies

These cookies collect aggregated, anonymised information about how visitors use betpar.one — including which pages are visited most frequently, how long sessions last, and which game categories are accessed most. This data is used to improve the Platform's performance and content for Pakistani players. These cookies do not identify individual users.

9.3 Functional Cookies

These cookies remember your preferences — such as your preferred display language, last-visited game category, and interface settings — to provide a more personalised experience when you return to betpar.one.

9.4 Managing Your Cookie Preferences

You can control the cookies placed on your device through your browser settings. Note that disabling strictly necessary cookies will prevent you from using betpar.one's core functions, including Account login and game access. Disabling other cookie categories will reduce the personalisation of your Platform experience but will not affect your ability to use the Platform's core services.

Your Rights Over Your Personal Data

Subject to applicable data protection law and betpar's regulatory obligations, Pakistani players hold the following rights with respect to their personal data processed by betpar:

• Right of Access: You have the right to request a copy of all personal data betpar holds about you. betpar will provide a response to valid access requests within 30 days of receipt.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held about you by betpar. Certain data fields can be updated directly from your Account Settings page; others require a formal correction request via betpar support.
• Right to Erasure ("Right to be Forgotten"): You have the right to request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected. Please note that betpar cannot delete data where retention is required by its gaming licence or by AML law.
• Right to Restriction of Processing: You may request that betpar restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested or where you have objected to processing and verification of betpar's legitimate grounds is pending.
• Right to Data Portability: Where processing is based on your consent or contract performance and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing of your personal data on the grounds of betpar's legitimate interests at any time. You have an unconditional right to object to direct marketing processing at any time.
• Right to Withdraw Consent: Where betpar processes your data on the basis of consent (primarily marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of the above rights, please contact betpar's support team via live chat at betpar.one or by email at [email protected]. betpar will verify your identity before acting on any data rights request. betpar will respond to all valid requests within 30 calendar days, or notify you if an extension of this period is required.

Data Security Measures

betpar implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and betpar.one — the same standard used by major international banks and financial institutions.
• Encrypted storage of personal data at rest using industry-standard encryption algorithms, ensuring that data is protected even in the event of unauthorised access to storage systems.
• Access controls limiting access to personal data to betpar staff and authorised service providers who have a strict operational need to access it, with role-based access restrictions and comprehensive access logging.
• Two-factor authentication (2FA) available on Player Accounts to provide an additional layer of protection beyond the login password for betpar Account access.
• Fraud detection systems continuously monitoring Platform activity for patterns consistent with unauthorised account access, identity fraud, payment fraud, or other security threats.
• Regular security testing including vulnerability assessments and penetration testing of betpar's Platform infrastructure conducted by independent security specialists.
• Staff training in data protection and information security obligations, with all personnel who handle Player personal data required to complete regular data protection training.

Despite these measures, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. In the event of a data security breach that is likely to result in a high risk to your rights and freedoms, betpar will notify you without undue delay and take all reasonable steps to contain and remediate the breach.

Children & Minors — 21+ Only

betpar's Services are strictly intended for adults aged 21 (twenty-one) years and above. betpar does not knowingly collect, process, or retain personal data from any individual under the age of 21. If betpar becomes aware that personal data has been collected from a person under the age of 21, that data will be deleted immediately, the associated Account will be permanently closed, and any deposited funds will be returned to the originating payment method.

If you are a parent or guardian and you believe that a minor under your care has created a betpar Account or submitted personal data to betpar, please contact betpar's support team immediately at [email protected] or via live chat on betpar.one. betpar will investigate and take appropriate action without delay.

Marketing Communications

With your prior consent, betpar may send you marketing communications by email or SMS regarding betpar's promotional offers, new game releases, deposit bonus opportunities, PSL cricket betting promotions, and other Platform news that may be of interest to you as a Pakistani player. The following conditions apply to betpar's marketing communications:

• Marketing communications are only sent where you have given explicit, freely given, and specific consent to receive them during registration or through your Account Settings page.
• You may withdraw your consent to receive marketing communications at any time, with immediate effect, by updating your communication preferences in your betpar Account Settings, or by clicking the unsubscribe link included in every marketing email betpar sends.
• betpar will continue to send you essential Account communications — including transaction confirmations, Account security alerts, and KYC verification requests — regardless of your marketing communication preferences. These are not marketing communications and cannot be opted out of while your Account is active.
• betpar does not engage in SMS marketing without your explicit prior consent. If you receive an unsolicited SMS claiming to be from betpar, please report it to betpar's support team immediately.

betpar does not share your contact details with any third party for the purpose of third-party marketing. All marketing communications sent to betpar players come directly from betpar and relate exclusively to betpar's own products and services.

Third-Party Links & Integrations

betpar.one may from time to time contain references to third-party services — including game provider content, payment processing pages, or affiliate landing pages — which are not operated by betpar and are not covered by this Privacy Policy. betpar accepts no responsibility for the privacy practices, data collection activities, or data security of any third-party website or service that may be accessed via links on or in connection with betpar.one.

Players who access third-party services in connection with their use of betpar should review the relevant third party's privacy policy independently. betpar's Privacy Policy applies exclusively to data collected and processed by betpar in the operation of betpar.one and the Services available thereon.

Updates to This Privacy Policy

betpar reserves the right to amend, update, or replace this Privacy Policy at any time to reflect changes in betpar's data processing practices, applicable data protection law, or betpar's licensing obligations. The "Effective Date" displayed at the top of this Policy reflects the date of the most recent revision.

Where betpar makes material changes to this Privacy Policy — such as changes to the categories of data collected, the purposes for which data is used, or the third parties with whom data is shared — betpar will notify Pakistani players via their registered email address prior to those changes taking effect. Continued use of betpar's Platform following notification of material changes constitutes acceptance of the revised Privacy Policy.

betpar recommends that Pakistani players review this Privacy Policy periodically to remain informed of how their personal data is being managed. The most current version of this Policy is always available at betpar.one/privacy-policy.

Contact betpar — Privacy Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or betpar's handling of your personal data, please contact betpar's Data Protection team through the following channels:

• Live Chat Support: Available 24 hours a day, 7 days a week, in English, on Pakistan Standard Time (PKT, UTC+5) — accessible from the betpar.one Platform once logged in to your Account.
• Email: [email protected] — Please mark all privacy-related emails with the subject line "Privacy Request" to ensure prompt routing to betpar's Data Protection team. Include your Account username and a clear description of your request.

betpar commits to acknowledging all privacy-related enquiries within 24 hours of receipt and to providing a substantive response within 30 calendar days, or sooner where practicable. If betpar requires additional information from you to process your request, the 30-day response period begins from the date all required information is received.